General Conditions of Sale

SupaBright Oy — Business ID (Y-tunnus): 3625238-1
Effective date: 24 May 2026 · Last updated: 24 May 2026

1. Scope and parties

These General Conditions of Sale ("Conditions") govern the sale of products, software, digital services, and related services (collectively, the "Services") by SupaBright Oy, a company registered in Finland under Business ID 3625238-1 ("SupaBright", "we", "us"), to its customers ("Customer", "you"). By ordering, accessing, or using the Services, the Customer accepts these Conditions in full.

These Conditions apply to the exclusion of any other terms the Customer seeks to impose or incorporate. Any deviation from these Conditions is valid only if agreed in writing and signed by an authorised representative of SupaBright.

2. Definitions

"Digital Services" means any software, web applications, platforms, hosted solutions, APIs, and online functionality made available by SupaBright, including the W4S Technologies Ecosystem. "Content" means any data, text, documentation, reports, or information provided through or contained within the Services. "Agreement" means the order or contract between SupaBright and the Customer together with these Conditions.

3. Formation of the agreement

An Agreement is formed when SupaBright confirms an order in writing, or when the Customer begins using the Services, whichever occurs first. Quotations are valid for thirty (30) days unless stated otherwise and do not constitute a binding offer until confirmed by SupaBright.

4. Prices and payment

Prices are stated exclusive of value added tax (VAT) and any other applicable taxes or duties, which are added at the rate in force at the time of invoicing. Unless otherwise agreed, invoices are payable within fourteen (14) days of the invoice date. Overdue amounts accrue interest in accordance with the Finnish Interest Act (Korkolaki 633/1982).

5. Provision and availability of the Services

The Services, including all Digital Services, are provided on an "as is" and "as available" basis. SupaBright endeavours to keep the Digital Services available and accurate but does not warrant that they will be uninterrupted, error-free, secure, or free from defects, or that any Content is complete, accurate, or fit for a particular purpose. The Customer is responsible for ensuring that the Services are suitable for its intended use.

6. Limitation of liability and exclusion of compensation

To the fullest extent permitted by applicable law, SupaBright Oy shall not be liable for, and no claim for compensation or damages of any kind may be made against SupaBright in respect of, any possible faults, errors, defects, inaccuracies, interruptions, or omissions in the Digital Services, in the Content or information contained therein, or in the provision of the Services. This exclusion applies to all direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of revenue, loss of data, loss of goodwill, business interruption, or any other commercial or financial loss, whether arising in contract, tort (including negligence), statutory duty, or otherwise, and whether or not SupaBright had been advised of the possibility of such damages.

Nothing in these Conditions excludes or limits liability that cannot be excluded or limited under mandatory applicable law, including liability for damage caused intentionally or by gross negligence.

7. Customer responsibilities

The Customer is responsible for the accuracy of the information it provides, for maintaining the confidentiality of its access credentials, for the lawful use of the Services, and for maintaining its own backups of any data the Customer considers important.

8. Intellectual property

All intellectual property rights in the Services, the Digital Services, and the Content remain the exclusive property of SupaBright or its licensors. The Customer is granted a non-exclusive, non-transferable right to use the Services solely for its internal business purposes during the term of the Agreement.

9. Data protection

SupaBright processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation. Where SupaBright processes personal data on behalf of the Customer, the parties shall enter into a separate data processing agreement as required.

10. Force majeure

SupaBright is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of nature, war, strikes, failures of telecommunications or internet providers, cyber-attacks, or interruptions in third-party services.

11. Term, suspension, and termination

SupaBright may suspend or terminate access to the Services if the Customer materially breaches these Conditions or fails to pay amounts due. Termination does not relieve the Customer of any payment obligations accrued prior to termination.

12. Amendments

SupaBright may amend these Conditions from time to time. The version in force at the time an order is confirmed applies to that order. Continued use of the Services after an amendment takes effect constitutes acceptance of the amended Conditions.

13. Governing law and disputes

These Conditions are governed by the laws of Finland, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). Any disputes arising out of or in connection with these Conditions shall be settled by the District Court of the domicile of SupaBright Oy, unless mandatory consumer protection law provides otherwise.

14. Contact

SupaBright Oy · Business ID: 3625238-1
Email: info@supabright.com
Website: www.supabright.com